Offers a theoretical background and practical strategies for responding to workplace crises. This volume explores the psychological reactions of individuals and groups who have experienced crises, investigates the impact of the workplace displacement, and examines pre- and post-transition strategies.
"This book is a must read for all managers concerned with responding to workplace crises." David Lee, Ph.D., Clinical Director, Magellan Health Services "A stunning accomplishment! Brilliant concepts that are equally valuable to corporate management, government planners, employee assistance programs and all crisis responders. This book has become a vital component of my crisis tool kit."Art Barker, MA, LPC, Regional Supervisor, Nation Crisis Response CoordinatorUnited Postal Service EAP