Benefits of using this approach are: issues are identified giving more time for solution and action; issues are resolved more consistently since the approach tracks on their repetition; and you get an early warning of problems in IT work before the budget or schedule fall apart. Management tends to have more realistic expectations with an awareness of issues. Users and managers have greater confidence in IT due to the improved handling of issues. Since the number of issues tends to stabilize in an organization, the IT organization and management get better at detecting, preventing, and dealing with issues over time cumulative improvement. Giving attention to issues make users more realistic in their requests and acts to deter requirement changes and scope creep.